Feedback and Complaints

Whether you have a suggestion, compliment or want to make a complaint, we welcome your feedback.

If you’re ever unhappy about something we’ve done (or perhaps not done), please give us the opportunity to put things right.

You can contact us by phone on 1890 944 532 , by email at or even by webchat.

Where possible, we’ll do our best to resolve your concerns immediately.

However, depending on the nature of the issue, it may take a few days, and if this is likely we’ll let you know.