Why do I need to upgrade my MozyPro to Carbonite?
MozyPro has been a fantastic and reliable data backup service, supporting and protecting small businesses for many years and is currently included in your MyBusinessToolkit subscription. However, as with all things it has now reached end of life and is now being superseded by a much improved and more modern data backup service called Carbonite.
Important Note: The MozyPro service will stop working on the 1st June 2020 and all data previously backed up with MozyPro will be removed by the 30th June 2020. Please ensure you have upgraded to Carbonite before this time to avoid any data loss.
We are offering an upgrade to an enhanced and more performant product with Carbonite on the same terms you have with MozyPro.
- Can I add or remove individual apps?
- Can I invite other users to join my account?
- How can I change my email address and password?
- How do I change my payment details details?
- When will I be billed?
- Can I change my billing date?
- What happens if a payment fails?
- How can I cancel my account?
- Why is my account suspended?
- How can I cancel a subscription to an app?
- What happens to my data if I cancel my subscription to an app?
- How safe is data in the cloud?
- Do I need an account to sign up?
- Will I be able to append my own financial document to the plan?
- Does it work on mobile, tablet and desktop?
- What is PlanHQ?
- Why is PlanHQ free?
- What financial statements can PlanHQ generate?
- What will my business plan cover?
- Can I create multiple business plans?
- More help and advice on using PlanHQ
- Why do I need to upgrade my MozyPro to Carbonite?
- If I don’t upgrade, what will happen to my existing data I have backed up with MozyPro?
- Is Carbonite the only back-up service available as an alternative?
- Can you migrate my MozyPro data to Carbonite?
- How do I upgrade to Carbonite?
- My Data is stored on a Computer I cannot access, what can I do?
- How do I setup Carbonite and configure my back-ups?
- What is the difference between MozyPro and Carbonite service offerings?
- Where can I find my Activation Code?
- How much does Sage One Accounting & Payroll cost?
- What is Sage One Accounting?
- Giving my accountant access
- What is Sage One Payroll?
- What’s the difference between Sage One Payroll 5, Payroll 10 and Payroll 15?
- How do I integrate Sage One Accounting and Sage One Payroll?
- More help and advice on Sage One Accounting or Payroll